Data protection
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Volker Weiss e.K.. The Volker Weiss e.K. website can generally be used without providing any personal data. However, if a person concerned wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Volker Weiss e.K.. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration.
As the controller, the Volker Weiss e.K. has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definitions of terms
2. Name and contact details of the controller
3. Collection and storage of personal data; type, purpose and use
4. Disclosure of data to third parties
5. Your rights as a data subject
6. Your right to object
7. Data processing via our website

1. Definitions of terms
The data protection declaration of the Volker Weiss e.K. is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
We use the following terms, among others, in this privacy policy
a) personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller.

2. Name and contact details of the controller
This data protection information applies to us,
Volker Weiss e.K.
Managing Director: Volker Weiss
Krüserstrasse 29
47839 Krefeld
Phone: 02151-6598950
as the responsible body.

3. Collection and storage of personal data; type, purpose and use
If you commission us, the following information will be collected:
• Salutation, title, first name, surname
• postal address
• e-mail address
• Telephone number (landline and/or mobile)
• Fax number if applicable (if available & requested)
In addition, all information necessary for the fulfilment of the contract with you is collected.

The collection of personal data takes place
• – to be able to identify you as a customer;
• – to be able to advise you appropriately;
• – to be able to fulfil our contractual obligations towards you;
• – to be able to fulfil our legal obligations:
• – to correspond with you;
• – for invoicing or, if necessary, in the context of dunning;
• – for the purposes of authorised direct advertising;
• – to assert any claims against you.
The processing of personal data takes place on the occasion of your enquiry with us and is necessary for the purposes mentioned for the processing of your order and for the fulfilment of obligations arising from the underlying contract.
The personal data collected will be stored until the end of the statutory retention period for merchants (6, 8 or 10 years after the end of the calendar year in which the contractual relationship was terminated) and then deleted. By way of exception, this does not apply if we are obliged to store the data for a longer period due to tax or commercial law retention obligations (in accordance with the German Commercial Code (HGB), German Criminal Code (StGB) or German Fiscal Code (AO)) or if you have consented to storage beyond this period.

4. Transfer of data to third parties
Your personal data will not be transferred to third parties. Exceptions to this only apply if this is necessary for the processing of contractual relationships with you. This includes, in particular, the transfer of data to service providers commissioned by us (so-called processors) or other third parties whose activities are necessary for the fulfilment of the contract (e.g. shipping companies or banks). The data passed on may only be used by the third parties for the stated purposes.

5. Your rights as a data subject
As a person affected by the data processing, you have various rights:
– Right of revocation: You can revoke any consent you have given us at any time. The data processing based on the revoked consent may then no longer be continued in the future.
– Right to information: You can request information about your personal data processed by us. This applies in particular to the purposes of the data processing, the categories of personal data, the categories of recipients, if applicable, the storage period, the origin of your data, if applicable, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details.
– Right to rectification: You can request the rectification of inaccurate data or the completion of your personal data stored by us.
– Right to erasure: You can request the erasure of your personal data stored by us, unless its processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.
– Right to restriction of processing: You may request the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it. You also have this right if we no longer need the data, but you need it for the establishment, exercise or defence of legal claims. You also have this right if you have objected to the processing of your personal data;
– Right to data portability: You can request that we send you the personal data you have provided to us in a structured, commonly used and machine-readable format. Alternatively, you can request the direct transfer of the personal data you have provided to us to another controller, insofar as this is possible.
– Right to lodge a complaint: You can lodge a complaint with the supervisory authority responsible for us, e.g. if you believe that we are processing your personal data unlawfully. The authority responsible for us is:
The State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone 0211/38424-0
Fax 0211/38424-10

6. Your right to object
If we process your personal data on the basis of a legitimate interest, you have the right to object to this processing. If you wish to exercise your right to object, a notification in text form is sufficient. You are therefore welcome to write to us, send us a fax or contact us by e-mail. Our contact details can be found under point 1 of this data protection notice.

7. Data processing online
Certain personal data is also processed via our website at

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server enquiry
• IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – the server log files must be recorded for this purpose.

Enquiry by email, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.